Flextic 1.002 is a PHP script for Help Desk scripts design by flextic.
It runs on following operating system: Windows / Linux / Mac OS / BSD / Solaris.
Flextic is a helpdesk management application based on a ticket system.
Publisher review:Flextic is a helpdesk management application based on a ticket system. Flextic is a helpdesk management application based on a ticket system.Features:[ FOR ADMINISTRATOR AND/OR STAFF ] - Login procedure. - Protected area with news. - Simple Installation Procedure - A simple procedure helps you to install flexic in your server - Management of Groups and licenses - You can add, modify or delete Groups. - Every group has a name, description and 32 licenses about section and function. - Manage groups with many filters. - Security control, after login, on any page. - Manage users and validation - Forms to request new user account. - Additional users can be set automatically or manually. - Any user must be validated, you can set auto-validation or manual after email advise. - Any user must have a valid group, you can set default user group. - Automatically send welcome message and validation/invalidation to email account. - Manage user and validation with many filters. - Search user with any field. - Ticket management, category and priority - Add, modifiy and/or delete priority ticket with many information - Add, modifiy and/or delete category ticket - View ticket with many kind of filter and order - Ticket management: delete, open, close, add message, ... - View queue time - View printable version - Send Groups Newsletter - Send newsletter at selected group. - View Newsletter archive. - Manage News and Faq - Add, modify and/or delete News with selected destinations. - Manage Faq for user help. - Set Site Option - Many types of options for the best use of flextic. - Set Template and edit template online - Template is a file that admin can edit online with a simple code. - There are templatea for any languages and skins installed. - Basic Statistics about tickets and user - Manage languages and skins (any user can set this personal option) - Set default languages and skins, that all users can select. - Simple updates and downloads. - Check updates from our server. - Download skins from our server. - fleXalert - New software for realtime notify (ticket, message, users,...) directly on your pc - Setting more field as account, automatic login, refresh time, hide time, .. - Notify about new ticket open from your last login in admin area - Notify about new message post from your last login in admin area - Notify about new users to validate from your last login in admin area - Wap for management from your mobile - Admin/staff can login and navigate into this area. - read last 5 tickets opened and post message - read last 5 message inserted by users and within staff action and post message - read last 5 users to validate, and make this - useful help [ FOR USER ] - Registration procedure. - Remind password procedure. - Login procedure. - Protected area with news. - Security control, after login, on any page. - Open Ticket. - Open New ticket request with much information. - Manage ticket : View and close, with many kinds of filters - Read Faq - Manage Options - Select your skin, languages, date format, ticket per page
Operating system:Windows / Linux / Mac OS / BSD / Solaris
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