Publisher review:Flextic is a helpdesk management application based on a ticket system. Flextic is a helpdesk management application based on a ticket system.
Features:
[ FOR ADMINISTRATOR AND/OR STAFF ]
- Login procedure.
- Protected area with news.
- Simple Installation Procedure
- A simple procedure helps you to install flexic in your server
- Management of Groups and licenses
- You can add, modify or delete Groups.
- Every group has a name, description and 32 licenses about section and function.
- Manage groups with many filters.
- Security control, after login, on any page.
- Manage users and validation
- Forms to request new user account.
- Additional users can be set automatically or manually.
- Any user must be validated, you can set auto-validation or manual after email advise.
- Any user must have a valid group, you can set default user group.
- Automatically send welcome message and validation/invalidation to email account.
- Manage user and validation with many filters.
- Search user with any field.
- Ticket management, category and priority
- Add, modifiy and/or delete priority ticket with many information
- Add, modifiy and/or delete category ticket
- View ticket with many kind of filter and order
- Ticket management: delete, open, close, add message, ...
- View queue time
- View printable version
- Send Groups Newsletter
- Send newsletter at selected group.
- View Newsletter archive.
- Manage News and Faq
- Add, modify and/or delete News with selected destinations.
- Manage Faq for user help.
- Set Site Option
- Many types of options for the best use of flextic.
- Set Template and edit template online
- Template is a file that admin can edit online with a simple code.
- There are templatea for any languages and skins installed.
- Basic Statistics about tickets and user
- Manage languages and skins (any user can set this personal option)
- Set default languages and skins, that all users can select.
- Simple updates and downloads.
- Check updates from our server.
- Download skins from our server.
- fleXalert
- New software for realtime notify (ticket, message, users,...) directly on your pc
- Setting more field as account, automatic login, refresh time, hide time, ..
- Notify about new ticket open from your last login in admin area
- Notify about new message post from your last login in admin area
- Notify about new users to validate from your last login in admin area
- Wap for management from your mobile
- Admin/staff can login and navigate into this area.
- read last 5 tickets opened and post message
- read last 5 message inserted by users and within staff action and post message
- read last 5 users to validate, and make this
- useful help
[ FOR USER ]
- Registration procedure.
- Remind password procedure.
- Login procedure.
- Protected area with news.
- Security control, after login, on any page.
- Open Ticket.
- Open New ticket request with much information.
- Manage ticket : View and close, with many kinds of filters
- Read Faq
- Manage Options
- Select your skin, languages, date format, ticket per page
Flextic 1.002 is a PHP script for Help Desk scripts design by flextic.
It runs on following operating system: Windows / Linux / Mac OS / BSD / Solaris.
Flextic is a helpdesk management application based on a ticket system.
Operating system:Windows / Linux / Mac OS / BSD / Solaris
Flextic 1.002 script details 
